Return Policy
Overview
At Vrishkar Blinds, all our blinds are made to measure, crafted to your exact specifications. As these are bespoke products, they are non-returnable unless faulty or damaged upon delivery.
Non-Returnable Items
We cannot accept returns for the following:
- Blinds made to incorrect measurements provided by the customer
- Change of mind or personal preference
- Minor colour variations due to screen differences
We strongly recommend ordering Order Free Blinds & Curtains Samples before placing your order.
Faulty or Damaged Items
If your blinds arrive faulty or damaged, please contact us within 7 days of delivery. We will:
- Request photos showing the damage or defect
- Offer a suitable remedy: repair, replacement, or refund
- Cover any return delivery costs where applicable
Measuring Disclaimer
All blinds are made to the measurements you provide. Vrishkar Blinds cannot be held responsible for errors in your measurements.Please refer to our Measuring Guide before placing your order.
Order Cancellations
You may cancel your order within 24 hours of placement, provided that production has not yet begun. After this period, cancellation is not possible due to the bespoke nature of the products.
How to Report a Problem
To report an issue, please email us at help@vrishkrblinds.co.uk with:
- Your order number
- A description of the issue
- Clear photos of the product
Our support team will respond within 2 working days.
Legal Compliance
This return policy is in accordance with the Consumer Rights Act 2015. Bespoke items are exempt from standard return rights unless found faulty or not as described.
For more information, please see our Contact Us page.